Rocking Drey
Doberman Hoodies
1. *Returns*
• Items can be returned within *14 days* of delivery.
• Products must be *unused, unworn, and in original packaging*.
• Customer is responsible for return shipping costs.
2. *Refunds*
• Refunds will be processed once the item is received and inspected.
• Shipping costs are *non-refundable*.
3. *Exchanges*
• Exchanges are allowed for defective or incorrect items only.
4. *Non-Returnable Items*
• Sale items, gift cards, and worn clothing cannot be returned.
5. *How to Start a Return*
• Email *Dreyemporium14@gmail.com* with your order number and reason for return.
*1. Processing Time*
• Orders are processed within *3-5 business days* (excluding weekends and holidays).
• You will receive a confirmation email once your order is shipped.
*2. Shipping Methods & Delivery Times*
• *Standard Shipping*: 7-14 business days
• *Express Shipping*: 3-7 business days
• *International Shipping*: 10-21 business days (varies by country)
Delivery times may be affected by customs delays, weather conditions, or other unforeseen factors.
*3. Shipping Costs*
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available for orders above a certain amount (check promotions).
*4. Tracking Your Order*
• Once shipped, a tracking number will be emailed to you.
• You can track your order using the provided link.
*5. Lost or Delayed Shipments*
• If your order is delayed beyond the estimated delivery time, please contact us at *Dreyemporium14@gmail.com*.
• We are not responsible for lost shipments due to incorrect addresses provided by the customer.
*6. International Shipping & Customs*
• International customers are responsible for any customs duties or taxes imposed by their country.
• Customs processing times may cause additional delays.